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Odoo OpenERP Support Helpdesk for Functional and Technical Help
Pragmatic has launched a telephonic and Email Helpdesk support for Odoo OpenERP for both Technical and Functional/User areas. Please note that this is not an alternative to OPW Publishers warranty provided by Odoo OpenERP. It is meant to solve practical issues faced by companies while configuring and using Odoo OpenERP.
This support involves helping potentially companies who are using Odoo OpenERP and need someone whom they can call and get help with their running systems.
Pragmatic Advantage
- Odoo OpenERP Experts with in-depth understanding of technical and functional aspects of Odoo OpenERP
- Experience staff involved in large Odoo OpenERP implementations spanning over 6-10 months
- In depth understanding of Odoo OpenERP server Setup, Configuration, Customization, Module migration, Data Migration ETL and advanced reporting Business Intelligence tools
Our Helpdesk support is based on Ticket basis. Each ticket is an issue which could be solved in 1 hour of time or less.
Currently we are supporting Europe, Africa, Moddle-East and Asia Pacific You can reach us at This email address is being protected from spambots. You need JavaScript enabled to view it. or skype us: pragtech
Our plans are as follows:
| Features | Premium | Standard |
| Support limit | 8 tickets every month | 5 tickets every month |
| Availability | 5X8 | 5X8 |
| Contact Means | Voice | |
| Turnaround time | Reaction time: 4 hours | Reaction time: 1 day |
| Pricing | Skype us: pragtech | Skype us: pragtech |