Client Experiences
Client satisfaction is our top priority, which is why SMB, enterprise, and startup clients continue to work with us. Here's what they had to say about Pragmatic Techsoft:
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Themis Zhang
FJDynamics
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Service was good with Pragmatic, and there were no issues faced with Whatsapp Odoo All in one Integration Module.
Aravinthu Durairajan
Technical Manager at Maxvue vision
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Thanks a lot for your time, the call with Pragmatic was great and very helpful.
Sayed Hassan Al Mosawi
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The service was good with Pragmatic, no issues and yes Odoo Whatsapp Marketing Module and customisation helped us to make work life at ease.
Mohammed Ibrahim
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Pragmatic whatsapp Odoo All in one Integration is working fine, and working all good for the purpose we are using it for.
Hammond Richard Jr
Rock - unique
Overview
Odoo WhatsApp Central All-In-One is a comprehensive app suite developed by Pragmatic that helps you manage your entire business functions inside Whatsapp Messenger. There are powerful modules integrated into a single Odoo Whatsapp module package that automates core business functions, viz., marketing, payments, sales support, live chat, eCommerce shopping, product catalog, and customer service. It is primarily a multi-functional Odoo WhatsApp Integration that is essentially an excellent way
![](/images/verticals images/verticals_screenshots/whatsapp-connector/one_accountper_company_diagram.jpg)
ODOO WHATSAPP CENTRAL ALL-IN-ONE FEATURES
Robust, Reliable, and Server-based
Payment Reminder Messages
Link Messages with POS
Odoo Website Sign-up Notification
Enable WhatsApp Messages for Sales Orders, Purchase Orders, Delivery Orders, and Invoices
One Account Per Company
Comparison Table
Features | Pragmatic | Softhealer Technologies | GTICA.C.A | Ascents Entrepreneurs |
Task creation notification to the assigned user (in project management) | ||||
Add signature to the project task details | ||||
Display message in the project task message chatter | ||||
Changing the task status to ‘done’ upon confirmation by the assigned user | ||||
Send payments reminder | ||||
Send a message when a user signs up on the website | ||||
Send message to single contacts with multiple attachments | ||||
Send message to multiple contacts with multiple attachments | ||||
User Permission Access Control to enable sales order | ||||
User Permission Access Control for purchase order | ||||
User Permission Access Control for delivery orders | ||||
Send order information from the sales order | ||||
Send product details from the sales order | ||||
Add signature in the sales order | ||||
Display message in the sales order message chatter | ||||
Send order information from account invoice, account payment, & credit notes | ||||
Send product details from account invoice, account payment, & credit notes | ||||
Add signature in the account invoice, account payment, & credit notes | ||||
Display message in the account invoice, account payment, & credit notes message chatter | ||||
Send order information from the purchase order | ||||
Send product details from the purchase order | ||||
Add signature in the purchase order | ||||
Display message in the purchase order message chatter | ||||
Send order information from the delivery order | ||||
Send product details from the delivery order | ||||
Add signature in the delivery order | ||||
Display message in the delivery order message chatter | ||||
Send message from the ‘point of sale’ to the customer | ||||
Lead creation notification to the salesperson (in CRM) | ||||
Add signature in the CRM | ||||
Display message in the CRM message chatter |
How does it work?
Configuration
It is challenging to get a sign-up for ‘WhatsApp for Business’ directly and get access to API as the sign-up process takes too long. Hence, it is better to sign-up for a third-party WhatsApp API service as Chat API. Also, Selenium could be used for free but it is not robust and seems unreliable when it comes to handling large volumes of load.
Hence, you need to sign-up for a Chat API account exclusively on https://bit.ly/3MFXxY0
Once you sign-up, you will get a WhatsApp Instance ID & WhatsApp Token.
![](/images/verticals images/verticals_screenshots/whatsapp-connector/whatsapp-connector1.jpg)
Go to General Settings and Paste the credentials for Whatsapp Instance Id and Whatsapp token copied from whatsapp chat api.
![](/images/verticals images/verticals_screenshots/whatsapp-connector/whatsapp-connector2.jpg)
Click on Get QR Code & scan QR code from mobile Whatsapp Web.
![](/images/verticals images/verticals_screenshots/whatsapp-connector/whatsapp-connector3.jpg)
After you scan QR code from your mobile is authenticated
![](/images/verticals images/verticals_screenshots/whatsapp-connector/whatsapp-connector4.jpg)
Send messages to Contacts
![](/images/verticals images/verticals_screenshots/whatsapp-connector/whatsapp-connector5.jpg)
Send messages with multiple attachments
![](/images/verticals images/verticals_screenshots/whatsapp-connector/whatsapp-connector6.jpg)
![](/images/verticals images/verticals_screenshots/whatsapp-connector/whatsapp-connector7.jpg)
Send messages to multiple customers using Send Whatsapp message menu
![](/images/verticals images/verticals_screenshots/whatsapp-connector/whatsapp-connector8.jpg)
![](/images/verticals images/verticals_screenshots/whatsapp-connector/whatsapp-connector9.jpg)
![](/images/verticals images/verticals_screenshots/whatsapp-connector/whatsapp-connector10.jpg)
Provides Access Control Permission of WhatsApp message to all apps
![](/images/verticals images/verticals_screenshots/whatsapp-connector/whatsapp-connector11.jpg)
Add signature to WhatsApp
Go to Settings -> User -> Preferences
![](/images/verticals images/verticals_screenshots/whatsapp-connector/whatsapp-connector12.jpg)
Here we can add user signature
![](/images/verticals images/verticals_screenshots/whatsapp-connector/whatsapp-connector13.jpg)
Sales order configuration
Goto Sales -> Configuration -> Settings
![](/images/verticals images/verticals_screenshots/whatsapp-connector/whatsapp-connector14.jpg)
![](/images/verticals images/verticals_screenshots/whatsapp-connector/whatsapp-connector15.jpg)
Add signature
![](/images/verticals images/verticals_screenshots/whatsapp-connector/whatsapp-connector16.jpg)
Signature will get added to the message
![](/images/verticals images/verticals_screenshots/whatsapp-connector/whatsapp-connector17.jpg)
![](/images/verticals images/verticals_screenshots/whatsapp-connector/whatsapp-connector18.jpg)
Add product information in the message:
![](/images/verticals images/verticals_screenshots/whatsapp-connector/whatsapp-connector19.jpg)
Product information is added to message
![](/images/verticals images/verticals_screenshots/whatsapp-connector/whatsapp-connector20.jpg)
![](/images/verticals images/verticals_screenshots/whatsapp-connector/whatsapp-connector21.jpg)
Product Order details in message
![](/images/verticals images/verticals_screenshots/whatsapp-connector/whatsapp-connector22.jpg)
Product Order details added to message
![](/images/verticals images/verticals_screenshots/whatsapp-connector/whatsapp-connector23.jpg)
![](/images/verticals images/verticals_screenshots/whatsapp-connector/whatsapp-connector24.jpg)
Add to chatter message
![](/images/verticals images/verticals_screenshots/whatsapp-connector/whatsapp-connector25.jpg)
Whatsapp message sent successfully and will be tracked in message chatter with attachment
![](/images/verticals images/verticals_screenshots/whatsapp-connector/whatsapp-connector26.jpg)
Accounts Invoice configuration:
Goto Invoicing -> Configuration -> Settings
![](/images/verticals images/verticals_screenshots/whatsapp-connector/whatsapp-connector27.jpg)
Add signature
![](/images/verticals images/verticals_screenshots/whatsapp-connector/whatsapp-connector28.jpg)
Signature is added to message
![](/images/verticals images/verticals_screenshots/whatsapp-connector/whatsapp-connector29.jpg)
![](/images/verticals images/verticals_screenshots/whatsapp-connector/whatsapp-connector30.jpg)
Add Product information to the message
![](/images/verticals images/verticals_screenshots/whatsapp-connector/whatsapp-connector31.jpg)
Product information will be added to message
![](/images/verticals images/verticals_screenshots/whatsapp-connector/whatsapp-connector32.jpg)
![](/images/verticals images/verticals_screenshots/whatsapp-connector/whatsapp-connector33.jpg)
Add Product Order details to message
![](/images/verticals images/verticals_screenshots/whatsapp-connector/whatsapp-connector34.jpg)
Order product details added in message
![](/images/verticals images/verticals_screenshots/whatsapp-connector/whatsapp-connector35.jpg)
![](/images/verticals images/verticals_screenshots/whatsapp-connector/whatsapp-connector36.jpg)
Add to chatter message
![](/images/verticals images/verticals_screenshots/whatsapp-connector/whatsapp-connector37.jpg)
Whatsapp message sent successfully and will be tracked in message chatter with attachment
![](/images/verticals images/verticals_screenshots/whatsapp-connector/whatsapp-connector38.jpg)
Similarly for Account Payments:
![](/images/verticals images/verticals_screenshots/whatsapp-connector/whatsapp-connector39.jpg)
![](/images/verticals images/verticals_screenshots/whatsapp-connector/whatsapp-connector40.jpg)
Similarly for Credit Notes:
![](/images/verticals images/verticals_screenshots/whatsapp-connector/whatsapp-connector41.jpg)
![](/images/verticals images/verticals_screenshots/whatsapp-connector/whatsapp-connector42.jpg)
![](/images/verticals images/verticals_screenshots/whatsapp-connector/whatsapp-connector43.jpg)
![](/images/verticals images/verticals_screenshots/whatsapp-connector/whatsapp-connector44.jpg)
Delivery order configuration:
Goto Inventory -> Configuration -> Settings
![](/images/verticals images/verticals_screenshots/whatsapp-connector/whatsapp-connector45.jpg)
Add signature
![](/images/verticals images/verticals_screenshots/whatsapp-connector/whatsapp-connector46.jpg)
Signature will get added to message
![](/images/verticals images/verticals_screenshots/whatsapp-connector/whatsapp-connector47.jpg)
![](/images/verticals images/verticals_screenshots/whatsapp-connector/whatsapp-connector48.jpg)
Mark Add product information in the message
![](/images/verticals images/verticals_screenshots/whatsapp-connector/whatsapp-connector49.jpg)
Product information will added in message
![](/images/verticals images/verticals_screenshots/whatsapp-connector/whatsapp-connector50.jpg)
![](/images/verticals images/verticals_screenshots/whatsapp-connector/whatsapp-connector51.jpg)
Mark Order product details in message
![](/images/verticals images/verticals_screenshots/whatsapp-connector/whatsapp-connector52.jpg)
Order product details added in message
![](/images/verticals images/verticals_screenshots/whatsapp-connector/whatsapp-connector53.jpg)
![](/images/verticals images/verticals_screenshots/whatsapp-connector/whatsapp-connector54.jpg)
Mark Add in chatter message
![](/images/verticals images/verticals_screenshots/whatsapp-connector/whatsapp-connector55.jpg)
Whatsapp message sent successfully this will track in message chatter with attachment
![](/images/verticals images/verticals_screenshots/whatsapp-connector/whatsapp-connector56.jpg)
For purchase order configuration:
Goto Purchase -> Configuration -> Settings
![](/images/verticals images/verticals_screenshots/whatsapp-connector/whatsapp-connector57.jpg)
![](/images/verticals images/verticals_screenshots/whatsapp-connector/whatsapp-connector58.jpg)
Signature will added in message
![](/images/verticals images/verticals_screenshots/whatsapp-connector/whatsapp-connector59.jpg)
![](/images/verticals images/verticals_screenshots/whatsapp-connector/whatsapp-connector60.jpg)
Mark Add product information in the message:
![](/images/verticals images/verticals_screenshots/whatsapp-connector/whatsapp-connector61.jpg)
Product information will added in message
![](/images/verticals images/verticals_screenshots/whatsapp-connector/whatsapp-connector62.jpg)
![](/images/verticals images/verticals_screenshots/whatsapp-connector/whatsapp-connector63.jpg)
Mark Order product details in message
![](/images/verticals images/verticals_screenshots/whatsapp-connector/whatsapp-connector64.jpg)
Order product details added in message
![](/images/verticals images/verticals_screenshots/whatsapp-connector/whatsapp-connector65.jpg)
![](/images/verticals images/verticals_screenshots/whatsapp-connector/whatsapp-connector66.jpg)
Mark Add in chatter message
![](/images/verticals images/verticals_screenshots/whatsapp-connector/whatsapp-connector67.jpg)
Whatsapp message sent successfully this will track in message chatter with attachment
![](/images/verticals images/verticals_screenshots/whatsapp-connector/whatsapp-connector68.jpg)
For CRM configuration:
Goto CRM -> Configuration -> Settings
When we creating lead whatsapp message will send to salesperson
Mark Add signature
![](/images/verticals images/verticals_screenshots/whatsapp-connector/whatsapp-connector69.jpg)
Signature will added in message
![](/images/verticals images/verticals_screenshots/whatsapp-connector/whatsapp-connector70.jpg)
Mark Add in chatter message
![](/images/verticals images/verticals_screenshots/whatsapp-connector/whatsapp-connector71.jpg)
Whatsapp message sent successfully this will track in message chatter with attachment
![](/images/verticals images/verticals_screenshots/whatsapp-connector/whatsapp-connector72.jpg)
For project task configuration:
Goto Project -> Configuration -> Settings
![](/images/verticals images/verticals_screenshots/whatsapp-connector/whatsapp-connector73.jpg)
When we creating task whatsapp message will send to Assigned to user Mark Add signature
![](/images/verticals images/verticals_screenshots/whatsapp-connector/whatsapp-connector74.jpg)
Signature will added in message
![](/images/verticals images/verticals_screenshots/whatsapp-connector/whatsapp-connector75.jpg)
Mark Add in chatter message
![](/images/verticals images/verticals_screenshots/whatsapp-connector/whatsapp-connector76.jpg)
![](/images/verticals images/verticals_screenshots/whatsapp-connector/whatsapp-connector77.jpg)
Whatsapp message sent successfully this will track in message chatter with attachment
![](/images/verticals images/verticals_screenshots/whatsapp-connector/whatsapp-connector78.jpg)
![](/images/verticals images/verticals_screenshots/whatsapp-connector/whatsapp-connector79.jpg)
If assigned to user sends reply as Done using “Whatsapp- Assigned task done” scheduler project task state changed to done
![](/images/verticals images/verticals_screenshots/whatsapp-connector/whatsapp-connector80.jpg)
![](/images/verticals images/verticals_screenshots/whatsapp-connector/whatsapp-connector81.jpg)
For payment reminder if customer overdue to invoice then message will be sent using “Whatsapp - Payment reminder send message” scheduler.
![](/images/verticals images/verticals_screenshots/whatsapp-connector/whatsapp-connector82.jpg)
From Point of sale we can send order details by whatsapp
![](/images/verticals images/verticals_screenshots/whatsapp-connector/whatsapp-connector83.jpg)
![](/images/verticals images/verticals_screenshots/whatsapp-connector/whatsapp-connector84.jpg)
From website user signup page if user enter mobile number & country then message will send to mobile number
![](/images/verticals images/verticals_screenshots/whatsapp-connector/whatsapp-connector85.jpg)
![](/images/verticals images/verticals_screenshots/whatsapp-connector/whatsapp-connector86.jpg)
Dear Pragmatic, Thank you very much for serving my questions My English is very poor, you and your team were very patient to communicate with me and help me solve the problem, I can never thank you enough..(*^_^*)