The Vtiger System is a process powered by software that will help bring together lots of pieces of information about customers, sales, marketing effectiveness, responsiveness and market trends.
The system provides clients with a one stop application that helps in not only servicing existing clients but also helps in tracking new business prospects accurately. The inherent qualification of prospects leads to accurate business projections that help decision makers take market responsive decisions. Pragmatic has further created module extensions in the package which helps increase the strength of the business relationship between a vendor and a client as complaints or issues reported by clients are tracked, the solutions provided by the client servicing team are archived which can further be used as a central repository of solutions or work around provided by the organization to its clients.
On a basic level the Vtiger application covers the following areas:
- Marketing & Sales
- Product pricing
- Client servicing
The package is designed and developed to provide a comprehensive coverage and automation of the client servicing function which has gained importance over the last couple of years in the market. The implementation methodology used by Pragmatic Techsoft for Vtiger helps you concentrate on serving clients and growing with accurate new client acquisitions. Our services cover installation, customization, integration and support related to successful Vtiger implementations. Whether you need just an off-the-shelf implementation or need to create some custom reports for accurate analysis, our consultants will help you institutionalise a system that will become a process for growth. We have worked on many implementations and have understood the underlying architecture of vTiger so well that our team has completed complicated intergations with other mission critical applications like ERP and Operational Software.