Odoo OpenERP Hotel Management Making Hospitality a Profitable Venture

Manage Multiple Hotels

Hoteliers can create and manage multiple hotels in a single database of Odoo

Manage multi floor setup and Multiple room types

Multiple floors can be configured in every hotel and multiple room types can be set up in each floor depending on the features offered

Cancel or Refund Orders (Bi-Directional)

Manage Multiple rooms in every hotel with dynamic pricing and taxes

• Hotelier can create and udpate multiple rooms with customer specific rates and taxes

Publish Rooms and Room Types in Odoo Website

Rooms configured can also be published seamlessly to Odoo's website

Manage Capacity for every Hotel room

Hoteliers will be able to set maximum capacity that every room can accommodate by defining the occupancy capacity based on number of adults and children

Daily room pricing control with Customer & Channel-specific rates

Hoteliers can now set varied room pricing on a daily basis, weeks or even months in advance. This powerful feature allows the creation of date-specific pricelists that can be defined by customer type or channel partner (e.g., OTA, corporate client, etc.).

• Advance configuration: Set prices for days, weeks or months ahead
• Granular control: Define different rates per room per day
• Targeted pricing: Customize rates for individual customers or partner groups
• Website-ready: Scheduled pricelists can be published directly on the hotel website
• Reservation control: if a valid price is not defined for a given room and date, the system will block the reservation, maintaining pricing discipline and eliminating booking errors.

Meal Plan New

This feature enables hoteliers to offer room reservation prices inclusive of meals (Breakfast/Breakfast & Dinner/All Meals/No Meals). Integrated with the Restaurant PoS, it tracks food and beverage orders and consumption against room reservations. Guests can also use the restaurant outside of their defined meal plan, with those charges automatically added to their folio for processing.

Reservations enabled with multiple stages

Every Hotel reservation will be enabled with various stages to map the real life scenarios of reservations (draft, confirmed, cancelled, done)

Multistaged Folio - All in one document for capturing data of customer stay

A Folio (document encompassing all functionalities of hotel management under one reservation number) is created once a guest successfully checks-in which reflects as a standard sales order

Maintaining Document Masters

Define the types of documents of customers to be stored/maintained

Recording details of the documents against reservation

With every reservation, hoteliers can record the documents against reservation number with adding attachments of documents into reservations

Platform to register advance received by customers

With every confirmed reservation, hoteliers can record the money paid by customer as an advance. Various payment methods will be enabled to record payment transactions.

Advance payment in reservation, folio and invoices

All advance payment/s are recorded against reservations Once an invoice is created the advance trasnaction will automaically come up for reconciliations.

Configure masters to cab, drivers and possible destinations of pick up

Configure vehicles, masters of transporters, destination locations to have seamless pick up transactions

Processing of cab picking task during reservation

Hotel reservations are enabled with pick up options with paid/unpaid categories. Paid pickups will further processed during invoicing along with hotel reservation.

Define various services offered as Amenities

Hoteliers can define various amenities like spa, gymanisums, games, outdoor activities to enable guest experiences. Amenities can be defined with specific unit of measures and pricing to fit varied requirements

Adding Amenities availed by a customer in the Folio

Every facility availed by customser additionally with reservation can be recorded in hotel reservation and can be further processed during invoicing

Configure masters for Laundry services - Types of Laundry services, type of service (paid/free) (internal/external), clothing and linen masters with cost, sales price and taxes

Hoteliers can define various types of Laundry services offered. Different types of clothing and their respective rates and taxes. Define types of landry vendors (internal or external)

Process Laundry requests and it reflects automatically in Folio

Housekeeping supervisor can generate laundry requests choosing the room (reservation number) and select various clothing that requires laundry services. Hoteliers can issue laundry request for regular linen cleaning of all rooms. Laundry requests of guests automatically gets attached to hotel reservations and further processed for invoicing.

Manage Restaurant with floor setup, food categories, KOT and BOT

For those companies who doesn't opt for PoS module, Hotel management offers the functionality of creating restaurant with floor setup - table setup, food categories, specific bar and kitchens, etc. Capturing customer data with payment information are all integrated in the restaurant module of hotel management.

Place orders in restaurant and attach reservations for the restaurant orders

Orders placed through restaurant feature will be automatically integrated with hotel reservations - Every restaurant order can be attached with hotel reservation number which will add the restaurant order in Folio that can be further processed automatically during invoicing

Seamless PoS integration with hotel stay for ‘Pay at Checkout’ experience

The Hotel Management module now integrates directly with Odoo’s standard PoS, allowing guests with room reservations to avail restaurant services and choose to “Pay at Checkout.”
Instead of settling bills at the PoS counter, guests can link their restaurant orders to their room, with charges automatically reflected in their hotel folio.
During checkout, these PoS orders are invoiced along with the room stay. The integration ensures PoS sessions and orders sync smoothly with hotel reservations, delivering a unified billing and guest experience.

Configure Agents who helps boost business and define the percentage of commission for every agent

Define/configure agents in hotel management and assign commission percentages for these agents to boost marketing and sales

Autocalculation of commissions for agents based on the bookings generated

During reservations Hotel management app enables hoteliers to record the agent through which the reservation is bought in. Once reservation is processed, system auto calculates the commission and processes an invoice to create a libality for the agent.

Auto created House keeping tasks after every check out transaction

Hotel management app provides the functionality of auto created housekeeping requests to be allocated and processed by internal staff. After a successful check out by a customer system automatically creates housekeeping tasks. These tasks have to be mandatorily performed before a room becomes eligible for check-in. Time taken to tidy the room, utilities used, details of the operators, are all captured as part of KPA's in the housekeeping activities

Create and Manage Banquet halls with accomodation capacity

Hotel Management app provides an unique feature for banquet hall owners to create and configure one or more banquet halls and manage the operations. Banquet halls can be configured with specific seating capacity, deposits required to process bookings with food and other amenities

Manage bookings of Banquet halls with deposit functionality

Reservations of banquet halls with multiple stages can be made capturing the required details of period of usage, food, amenities and further the same will be processed for invoicing.

Link Appointment-based services to Guest’s Hotel Bill

Hotel Management now integrates with the Appointments module, allowing staff to schedule services like spa, wellness or activities and directly link them to a guest’s folio. These services are added to the final hotel invoice and settled at checkout. Appointments must match the folio date to avoid validation errors. This feature boosts revenue by monetizing bookable services and ensures all guest charges are consolidated for a smooth, professional checkout experience.

Hotel Management app provides variety of reports to enable hotelliers to take informed decisions with less efforts

Apart from centralized Hotel Dashboard module, hotel management app also provides various reports in PDF and MS Excel formats. Reports of reservations, occupancy, booking history are few to list out.