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Odoo OpenERP Support Helpdesk for Functional and Technical Help


Pragmatic has launched a telephonic and Email Helpdesk support for Odoo OpenERP for both Technical and Functional/User areas. Please note that this is not an alternative to OPW Publishers warranty provided by Odoo OpenERP. It is meant to solve practical issues faced by companies while configuring and using Odoo OpenERP.


This support involves helping potentially companies who are using Odoo OpenERP and need someone whom they can call and get help with their running systems.

Pragmatic Advantage

  • Odoo OpenERP Experts with in-depth understanding of technical and functional aspects of Odoo OpenERP
  • Experience staff involved in large Odoo OpenERP implementations spanning over 6-10 months
  • In depth understanding of Odoo OpenERP server Setup, Configuration, Customization, Module migration, Data Migration ETL and advanced reporting Business Intelligence tools

Our Helpdesk support is based on Ticket basis. Each ticket is an issue which could be solved in 1 hour of time or less.

Currently we are supporting Europe, Africa, Moddle-East and Asia Pacific You can reach us at This email address is being protected from spambots. You need JavaScript enabled to view it. or skype us: pragtech

 

Our plans are as follows:

Features Premium Standard
 Support limit 8 tickets every month 5 tickets every month
Availability 5X8 5X8
Contact Means

Voice
Email

Email
Turnaround time

Reaction time: 4 hours
Issue Resolution time: 3 day

Reaction time: 1 day
Issue Resolution time: 5 days

Pricing

Skype us: pragtech
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Skype us: pragtech
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Partners

Client Says

" Pragtech did an excellent job of providing research support for populating our applied systems web development wiki."

Daniel Cer

Applied Stacks

I have really enjoyed working with pragmatic. The team stayed organized and followed through with things. We were able to merge the pragmatic team with our own development team in a pretty effective way. I plan on using Pragmatic again on future projects.

David Richards

Fleet Ventures

We are very pleased with the way Pragmatic did the work on the edu2be and learning content management system using Ruby on Rails technology. They put in lot of hard work to deliver the project on time and on budget.

Anjan Acharya

ScorePlus