Implementation

Implementation Methodology

The following is an overview of our implementation process and the activities we perform or assist you in performing.

1. Business Review

This step begins during our sales process. We speak with you and your users about their requirements and how they currently perform their duties.
We identify the current processes and document them.
This provides us with an understanding of your business environment and helps us speak your language.

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2. Project Planning

Gap analysis

Helps us to cover the functional gap.

Project planning

We work with your team to identify the discrete tasks, responsibilities and timelines for your project.
Establish proper system policies for maintaining and backing-up data.
Executing tasks as per the Implementation Plan in conjunction with the Project Team.
Creation of required custom reports.

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3. Reengineering, Installation, Team training, Conference room pilot testing

Customizing, installing and/or upgrading modules and copy it to a test database for use in the pilot testing phase of the project.

Training

Our training approach focuses on developing user comfort with the applications they will be using.
When you go live, we want your users to know their part of the system and feel comfortable with it.

(i) Project Team Training:

The assigned project lead(s) and project team members will be provided top-level training on the entire system to provide an overview of the modules and how they are set up.
The following are some examples of key areas that will be addressed during training:
- Coverage on the use of all modules included in your system configuration.
- How to customize the setup of modules to fit your business.

(ii) End-User Training:

The following are some examples of key areas that will be addressed during training

How to enter transactions, and the different ways they can be entered and posted.
How to use inquiries and reports to obtain the information you wish to access.
How to complete period and year-end procedures in each module.

Conference Room Pilot Testing

The pilot test is based on the processes that are developed during the business process engineering, and it serves two functions:

Test the setup of the system.
Prove the validity of the re-engineered processes and work instructions.
Provide additional training for team members by simulating their normal day-to-day activities.

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4. Go-Live!

During the go-live period we ensure that all requirements have been covered to ensure a smooth transition onto the new business system. It is at this time that all tasks on the project plan have been complete, all users trained, all processes re-engineered, and the final data migration/conversion is performed.

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